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Relax Furniture at Bretts

Relax Furniture at Bretts

4.8(40 reviews)See reviews ↓·Ipswich

About the company

Relax Furniture at Bretts is a family-run business established in 1946 as Bretts Furniture. It has been owned by Lisa Keeper and Fraser Leeks since 2021. The company serves Ipswich and surrounding areas. Its delivery and carpet fitting teams are directly employed. Services include delivery and carpet fitting. It sells beds, living and dining room furniture, flooring and carpets, chairs, sofas and recliners, selected from well-known and trusted brands.

What customers say

Based on genuine customer reviews

A relaxed, unhurried atmosphere runs through the feedback on this Ipswich furniture business, with the absence of sales pressure mentioned again and again. A number of customers describe being left to try sofas and suites at their own pace, shown options within their budget and given time to decide, and this patience is contrasted by those who had grown wary of pushy retail tactics.

Named member of staff Lisa comes up repeatedly for her knowledge and willingness to listen, including one account of sourcing a recliner at short notice for a customer's mother, and Darren and Bradley are singled out for careful flooring fitting and furniture delivery. Reviews time and again mention the range available, from mid-century pieces and electrically reclining couches to bedroom dressers, end tables, Italian leather sofas and clearance stock.

Communication before and after purchase is praised, with office staff helping confirm choices, passing on delivery dates and calling ahead on the day. Quality of the finished result and the condition items arrive in are recurring themes, as is the friendliness and professionalism of the delivery team, and one customer recalls a full refund and replacement sofa being arranged after problems with a different manufacturer's product. Buying from a local independent is described by one reviewer as paying off.

Bed shopFlooring ShopKitchen Furniture ShopSofa store

Reviews

Reviews are taken from publicly available sources.

HL
Helen Landon1 July 2026

Bought a lovely sofa and footstool from Brett's at Relax Sofas - great service and both delivered v quickly, v happy - it really does pays off to buy from an independent local company!

J
Jeff22 May 2026

Had several quality issues with a sofa manufactured by a well known uk supplier which were not resolved after two years. Relax Furniture gave us a full refund and we were happy to purchase another sofa from them made by a different uk supplier. Relax Furniture went above and beyond the expected level of service throughout and would highly recommend them. Very friendly and professional team.

DF
Demi Filby16 December 2025

Recently had carpet supplied and fitted , amazing service. Both Fraser and Lisa in the shop were very helpful and nothing was to much trouble! The carpet fitters were very good and very professional. Can't recommend this company enough! Will definitely be back in the near future Thank you

CM
Charlotte Mitchell1 December 2025

Couldn't be more pleased with our new sofa. The staff are really friendly and very knowledgeable about their products. The delivery staff are very professional and thorough. Will definitely be returning for some more furniture for our next project.

LT
Lianne Torres19 November 2025

Perfect! From their very first visit to my house to measure up, everything has been absolutely wonderful. The team in the office went the extra mile to ensure I was making the correct choice for my home and kept me up to date on delivery dates, delivery arrangements and I even got a phone call when the team were on the way. The fitting of flooring and delivery of furniture was great; Darren and Bradley are experts at what they do and didn't leave a inch of mess! My home looks wonderful thanks to the team at Relax. Thank you!

RR
Richard Ramsey19 November 2025

Extremely pleased with this company, competitive pricing, great service and furniture the service from the showroom to the delivery and installation of my 3 piece suite was second to none, very pleased highly recommend them, will use them again when the need arises they will be our first port of call. Thankyou so much 😀

EP
Ellen Page20 October 2025

Amazing place, so helpful, professional and caring. Good old fashioned service and attention. Nothing was too much trouble, lots of advice and time to make up our minds. Even stored the sofa and chair until we had finished decorating, which took a little longer than originally expected. Cannot thank you enough. Delivery men were awesome and took great care and respect of our home and put everything in situ before leaving. Thankyou everyone

Fitted wardrobes & bedroom furniture in Ipswich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Ipswich are compared.

RankProviderRatingReviewsOpen Sat.
1Ipswich Furniture & Services★ 5,0140Yes
2The House in Town★ 4,938Yes
3Relax Furniture at Bretts (this page)★ 4,840Yes
4Harpers Furniture★ 4,657Yes
5Furniture Village - Ipswich★ 4,4460Yes
Contact
+441473233722brettsfurniture.co.uk/furniture86 Bramford Rd, Ipswich IP1 2LL
Working hours
Monday09:30–16:30
Tuesday09:30–16:30
Wednesday09:30–16:30
Thursday09:30–16:30
Friday09:30–16:30
Saturday09:30–16:30
SundayClosed