Wren Kitchens

Excellent experience from stepping through the door to the kitchen being completed. We were assisted by an amazing young lady called Amber. She was a superstar, so helpful and patient. Thanks Amber and Wren for making such it such an easy experience. The kitchen is stunning, with no issues whatsoever.

I’m currently renovating my kitchen and, after visiting three other major kitchen retailers, I honestly thought they were all much the same — until I met Nick at the Newmarket branch of Wickes. What an incredible experience. My appointment was meant to last an hour, but Nick gave me so much of his time, patience and expertise without ever making me feel rushed. He went above and beyond to help me create the perfect kitchen, thinking of details I would never even have considered myself. He cleverly maximised every inch of space without leaving awkward gaps or using fillers, and even suggested using a slightly curved unit near the window to bring more light into the room — such a thoughtful idea. He also spent ages checking appliance specifications on Bosch, AEG and other websites to make sure I chose the best appliances. I have genuinely never experienced customer service like it. Nick is incredibly knowledgeable, talented, patient and kind, and he made what felt like a stressful renovation become exciting and enjoyable. An absolute credit to Wickes — I cannot recommend him highly enough.

They left the packagings on my garden and didn't care to pick it up. Called multiple times to different numbers. And nobody cared despite package removal being highlighted in the contract. Also one of the drawers catches and doesn't close well. Useless. Seriously.

I went to Wren to asked if they could design our bedroom. A young lady, Amber Henley came to asked if we needed any help. She was so helpful, nothing was too much for her. Amber sorted out everything for us, I didn't have to do anything Amber did it all for us. From the chap(forgot his name) who took photos and Amber did the design, and Warren Lee came to fix it. They took all the old furniture away too. O didn't have to worry about anything. And now I have a lovely bedroom now, a BIG Thank you to Amber Henley and her team 100/100

Vicky was brilliant - really helpful and patient. She helped us consider and design a beautiful kitchen renovation. Regrettably, personal circumstances mean we were unable to proceed with the order, but the cancellation and refund were actioned courteously and promptly. I hope we can proceed with the planned work with Vicky and the Wren team in the near future.

This review is for Maria Celeste. She designed our kitchen and came up with something even better than what we had in mind. Friendly, patient, and very knowledgeable. Everything looks great so far 😊 Will update the product review if anything changes.

Wren has a great show room and welcome staff. However, the moment you pay for your kitchen- your experience changes dramatically. This happened to us. They would barely speak to us. There were a lot of misses, and Wren did not took accountability. For example: we wanted a ducted extractor- the Wren designer took and acknowledged the requirement as crucial. The site for the installation was evaluated by Wren evaluator and then by Wren installer in a timely manner. No issues reported. However, upon kitchen installation (which was painful experience) we were told that there will no be ducted extractor. Another issue: there is a lot of waste of space - a pockets covered by closed panels with no access. Design flaws. Example - the drawers are 11 cm shorter in depth than the chest. And so on. If only we could re-do our kitchen with some other provider but not Wren.