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The New Door

The New Door

4.8(42 reviews)See reviews ↓·Bournemouth

What customers say

Based on genuine customer reviews

The New Door earns steady praise for kitchen updates and full installations carried out across Bournemouth, with Nigel consistently credited for shaping the design and overseeing each stage, from sourcing appliances to delivery. Adam the fitter appears often in accounts, described as arriving early, checking whether anything needed clarifying, and working without pause to a high standard. Customers value a tailored approach rather than a standard package, noting that late additions, such as an extra cupboard requested on fitting day, were handled smoothly.

Reviewers reference quartz work surfaces, a replacement sink, wall units, replacement cupboard fronts and a dishwasher, as well as carpentry tasks and the coordination of electricians, a gas engineer and worktop specialists. Molly and the wider team are named for friendly, attentive communication before and after the work, and for leaving the property spotless once finished. The thread running through the feedback is organised project management paired with meticulous fitting, with tired kitchens described as restored and issues from previous work resolved along the way.

Bedroom furniture store
The New Door — Customer photo
The New Door — Customer photo
The New Door — Customer photo

Reviews

Reviews are taken from publicly available sources.

JM
john marshall20 November 2024

October 2024 Highly recommend The New Door. Nigel assisted in the design of our new kitchen and project managed absolutely everything, including the purchase and delivery of all the new appliances. Adam meticulously fitted the whole kitchen, was prompt in arrival each day and checked each morning if we had any questions. The electrician, Gas engineer and the worktop makers and fitters were also excellent. Overall a very professional job by everyone throughout. We are really pleased with our new kitchen. Thank you so much. Chrissie and John

PT
Peter Travis30 July 2024

Nigel from the New Door company came round to provide a quotation to have our kitchen updated. The quote was competitive and he was very professional (not like some companies we invited to quote). We proceeded with The New Door company and Adam the fitter done a great job updating our 20 year old kitchen. Well done to both Nigel and Adam for their great work. I would highly recommend The New Door company.

RC
ROY CAKE21 June 2024

Absolutely brilliant from start to finish! The whole process was dealt with very professionally from Nigel. My new kitchen looks amazing. Adam the fitter arrived early and didn't stop all day, his workmanship is 1st class. I would highly recommend 100% Thank you Nigel and Adam for bringing my old tired kitchen back to new again.

DP
Dawn Pathy16 February 2024

The team did a great job of replacing my kitchen doors two years ago. I had a new washing machine and Luke kindly came and replaced the door with new brackets. Very professional, excellent attention to detail and very competitive Would recommend

SE
Sandra Elder22 November 2023

Delighted with the new look. Provided when promised at the resonable price quoted. Much quicker and easier than a complete new kitchen. Nigel was professional and attentive throughout even having to lend a hand with an outstanding snagging issue. Thank you.

EW
ETHAN WOOLLEY30 August 2023

The New Door completely revamped my kitchen, absolutely fantastic workmanship and superb communication throughout the whole process. Nigel and Molly listened to every query I had and I am so impressed with how well they kept my preferences in focus on the whole time! Me and my other half are so happy. I will be recommending this company to all our family and friends. 10/10 service!

TD
Tom Davidson30 August 2023

I would honestly never recommend this company to anyone when choosing someone to spend your hard earned money with. I love the design of my kitchen just wish it wasnt fitted by this company. The poor communication from the owners is infuriating and have no idea how to effectively communicate. Nigel the owner refusing to call me when I had an issue with something even though sending him emails requesting a call. Surely you just pick the phone up and call the customer?? Nothing but quality issues with damaged doors, missing items, things not ordered because Nigel forgets! Workmanship issues. The list goes on. Bodging bits hoping we wouldn’t find out, he would then contradict his fitters and say they have lied and shouldn’t of said it was finished. Truly a very stressful and frustrating experience. One positive was the guy who did our snag work the other day a called Tom who was excellent and went above and beyond for a company he isn’t employed by! But helping Nigel as he has got himself too busy and can’t deliver the service expected! If only Tom ran the whole company. Also a quoted 3-4 day job turned into a total of 4 weeks without a complete kitchen. AVOID!

Kitchen fitters & showrooms in Bournemouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bournemouth are compared.

RankProviderRatingReviewsOpen Sat.
1HD Kitchens Ltd - Luxury Kitchen Design & Interior Design★ 5,060No
2Hallmark Kitchen Designs★ 4,978No
3SO Kitchens & Bathrooms the home of Nolte Bournemouth★ 4,958Yes
4The New Door (this page)★ 4,842Yes
5Handmade Kitchens of Christchurch Ltd★ 4,8153Yes
Contact
+441202911650www.thenewdoor.co.ukBourne House, 23 Hinton Rd, Bournemouth BH1 2EF
Working hours
Monday09:30–17:00
Tuesday09:30–17:00
Wednesday09:30–17:00
Thursday09:30–17:00
Friday09:30–17:00
Saturday09:30–14:00
SundayClosed