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Italian Furniture Direct

Italian Furniture Direct

3.6(59 reviews)See reviews ↓·Portsmouth

About the company

Italian Furniture Direct is an independent, family-run business in Portsmouth, owned by Bernard. It operates from The Bridge Centre in Fratton. The company offers an exclusive range of authentic Italian bedroom furniture, including brands Status and Camel.

It also sells mattresses, ottoman beds and divan sets with storage sourced from leading UK manufacturers. Services include a Price Beat Guarantee that beats the difference by 10%, 4 months interest-free credit, same-day delivery on selected items, White Glove Delivery & Assembly (at additional cost), and worldwide shipping.

What customers say

Based on genuine customer reviews

Portsmouth shoppers considering fitted wardrobes and bedroom furniture encounter a business whose product quality earns frequent praise alongside notable criticism. Several customers highlight the finish and craftsmanship of marble tables, describing dining and coffee tables as attractive additions to a room, while a leather sofa is recalled as comfortable and well shaped. Bernard, named as the owner, appears in accounts as attentive and ready to help, with an assistant on hand for questions, and updates given during the order process are mentioned as reassuring.

Buyers note that pieces arrived as purchased and met expectations, with bedroom furniture and larger items featuring in their remarks. Recurring complaints centre on after-sales care. Customers report cabinets arriving damaged or incomplete, say faults went unresolved, and describe difficulty securing returns or refunds on costly suites. Some also recount unwelcoming behaviour in the showroom. The picture that emerges is of a retailer whose furniture and personal attention satisfy a portion of buyers, while others describe faulty goods and poor follow-up when things go wrong. Marble dining tables remain a specific point of appreciation.

Italian Furniture Direct — Customer photo
Italian Furniture Direct — Customer photo

Reviews

Reviews are taken from publicly available sources.

BS
Bushra Shikdar20 July 2026

Although italian furnitures are a bit expensive, I love their quality that's why myself and my relatives keep going back here for more shopping. Roman is the best delivery man perfectly fitted our bed on 20nd July 2026 unlike other delivery men who skipped some important parts in our bed fitting on December 2025 leading us struggling to lift the bed's back end for storage access. I recommend italian furniture for others.

MH
Michael Harris5 June 2026

The finishing and luxurious look of your marble dining tables are truly admirable. A perfect choice to enhance the beauty of the room manifold.

MS
Mark Smith20 May 2026

Despite all the negatives, I actually took the plunge and kitted out a holiday home with these guys, everything turned up as purchased and expected. Sometimes you have to look past the reviews.

MO
Maryanne Osborn5 May 2026

Unfortunately, I'm a little disappointed. An Italian furniture suite was brought over £2000 and sadly it is not what was expected. Sofa was delivered at the end of January. Advised that these sofas were not comfortable. Unfortunately no offer of return or partial refund, like other franchises. No information provided from where the suit was ordered from, however was advised I was within my rights. The best that was offered was to sell privately or order new cushions. We said we would have new cushions and not heard from the retailer at all! We are now in May. As per the consumer rights act we are entitled to something but heard nothing. Since having these chairs they are hard to get out off, cause back and neck ache and not comfortable at all. A full return and refund would be beneficial.

JD
Jane Davis7 January 2026

Dont buy anything thing from him said it was new materess but it was not it was full of bed bugs when comfronted him he said you never bought it her come on then punch me he cost me a lot of money had to get rid of all my funiture so dont buy from him best place to buy in mack sons please forward on need to be shut down

HI
Holiness Ikpere20 July 2025

Came in here to check a catalogue because I was told on Saturday by the guy I met to come in on Sunday by 1pm. I saw an older man maybe the owner or dad. He was extremely rude and racist. He looked at me with disgust and his facial expression said it all. I have never felt this way before. He said if there was no catalogue yesterday there won’t be one today or next time. I told him it’s fine that I only came because I was promised that there will be one today. I left feeling very belittled and angry. I will never go there again.

SR
SOHEL RANA14 June 2025

Absolutely thrilled with my experience at Italian furniture store! From the moment I walked in, the staff was warm, welcoming, and incredibly helpful without being pushy. I was looking for a new sectional and coffee table, and they guided me through the selection with patience and expertise. The quality of the furniture is outstanding – you can tell it’s made to last. Delivery was smooth and right on time, and the setup crew was respectful and efficient. My living room looks like it’s straight out of a magazine now. I’ll definitely be coming back when it’s time to furnish the bedroom. Highly recommend!

Fitted wardrobes & bedroom furniture in Portsmouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Portsmouth are compared.

RankProviderRatingReviewsOpen Sat.
1Chichester Bedrooms Ltd★ 5,084No
2Sterling Beds Ltd★ 4,8198Yes
3The Furniture Factory★ 4,695Yes
4Artisan Kitchens & Furniture★ 4,690Yes
5Italian Furniture Direct (this page)★ 3,659Yes
Contact
+447450472185www.italianfurnituredirect.co.uk91 Fratton Rd, Portsmouth PO1 5AG
Working hours
Monday10:30–16:30
Tuesday10:30–16:30
Wednesday10:30–16:30
Thursday10:30–16:30
Friday10:30–16:30
Saturday10:30–16:30
SundayClosed