The Kitchen Depot, Edinburgh

Unfortunately, Graham’s quoted 2.5-week estimate for our kitchen became 10 months. Work began at the end of July 2025 and ended in May 2026. Our first warning signs were how quickly the job was booked and learning on day one that our entire £25k project was being carried out by two people, aged 24 and 16, from subcontractors Wilkie & Gillan. Early issues included attempts to charge us for parking tickets they received and damage to our hardwood floor. Graham said they were overbooked and had put our project on the back burner. Six weeks into the 2.5-week project, he repeatedly called while we were at a wedding demanding another £3k towards the subcontractor’s invoice, despite no progress for two weeks. Naively, we paid. The next day Wilkie & Gillan did not turn up and messaged two hours later to say they were dropping out. Graham apologised and promised never to work with them again, although another review here says they were on another job less than a month later. The most serious incident involved a gas leak caused during the work. Wilkie & Gillan had covered access to our filling loop, so we asked for an access hole. Two weeks later, someone working on our bathroom renovation (not related to Kitchen Depot in any way) came for measurements and said he could smell gas in the kitchen. We immediately notified Graham, who called out a certified gas engineer. Afterwards, Graham told us no leak had been found and everything was fine. Shortly afterwards, the engineer texted us directly to say there had been a leak, he had fixed it and it should dissipate. Graham said he had made a mistake about there not being a leak and did not think he needed to tell us about the dissipating gas. From December until completion in May, Graham’s wife coordinated the project. She took weeks to reply while expecting prompt responses from us, and displayed the same incompetence, like ordering the same incorrect part three times in a row, wasting months. Another promise was that they would provide the exact cabinet paint for touch-ups. We requested it after Wilkie & Gillan scratched the new cabinets during installation, leaving white marks throughout. They repeated the promise but failed to provide it for months. In March they gave us something that was a completely different colour. Eventually they provided something close, but only a 50ml tub rather than the full pot initially promised. Our kitchen now has obvious touch-up spots despite being brand new. The only relief on the £25k bill was Graham hiring decorators to paint the kitchen as a goodwill gesture, with nothing for the damaged floor. The paint is already peeling eight months after it was applied. We have also had to redo most of the work because the decorators came halfway through installation, so later work damaged the finish. We were also upsold £1,250 of replastering before this. We were worried the plaster would crack given we are ground floor but were assured it would not. It cracked within two months, to which Graham effectively said “tough luck.” There were other undisclosed extra charges, including £400 to remove and immediately reinstall the boiler because fitting the countertops around it would be too difficult. On top of everything, only 8 months after installation, the integrated washing machine has broken and flooded the kitchen, to which they said to just contact the manufacturer and that it wasn’t on them. Graham clearly has little practical knowledge of kitchen installation himself. He orders cheap, MDF parts from a supplier and relies on subcontractors to install them, but can’t provide any help when things go wrong. For that experience, just go to Wren. For what its worth and to not be purely negative, their member of staff Josh did a fantastic job with the design itself for the kitchen. There's so much more but don't have the word count. Pretty dire summary though (Photos are finished product btw, not from midway through)

I used the Kitchen Depot in Edinburgh to install a new kitchen in my flat. The company and all its staff and contractors were really excellent. The choice of kitchen units were first class and excellent value for money. The kitchen was delivered and installed on time and on budget. I cannot praise Josh and all his team at The Kitchen Depot in Edinburgh highly enough. I have recommended to all my family and will have no hesitation in using them again. A superb kitchen fitting company and really nice staff.

We had a great experience with Kitchen Depot in Marchmont, and in particular with our representative, Josh. From the very beginning, he was extremely helpful with the design process: his ideas were practical, well-considered, and based on experience. Josh was also excellent at organising the wider process, including identifying and coordinating high-quality tradespeople and overseeing the work as it progressed. He was very responsive throughout, and proactive in making sure everything stayed on track. While small issues naturally arise in any renovation, they were handled quickly and professionally. Overall, both Josh and Kitchen Depot did an excellent job.

I have been meaning to complete my review of The Kitchen Depot for over a year now , since my kitchen was completed . To be honest , it did take a while for our kitchen to be totally finished , we had some building issues , and we were on holiday for a number of weeks , so not all the fault of The Kitchen Depot. However we are so very happy with our kitchen now … the final result is exceptional , I absolutely love it ! Graham’s design suggestions were great … and I should just have listened to him from the beginning !! Stacey finished it all off with aplomb … her organizational skills were second to none . Their whole team from Graham , Stacey , joiner Ryan etc . were so very easy to work with , despite the issues we encountered . My only regret is that I didn’t let them know how very happy we were with the final result before now … We would definitely recommend The Kitchen Depot team for your kitchen renovation , without hesitation … Regards , Karen & David

From the minute we walked into the showroom in Marchmont we were blown away with the quality and designs of the kitchens on display. The service and advice we received from Josh who designed our kitchen was exemplary, he was extremely knowledgeable and professional from start to finish. Scott the Joiner, Chris the electrician and Stacey one of the owners could not do enough for us and gave outstanding advice and service. We are over the moon with our new kitchen and we would highly recommend The Kitchen Depot to anyone looking for a quality kitchen.

We are very happy with the kitchen supplied by The Kitchen Depot. Its quality and design are very good. In particular, we’d like to publicly thank Stacey, Daryl and Graeme for their prompt support on the occasions we needed their help. Due to the extensive nature of the works done in our flat, we had to make adjustments in our original plans regarding the kitchen. This made our task much more challenging than the work carried out by many (possibly most) of other clients. Stacey, Graeme and Daryl greatly helped us to overcome the challenges we faced along the way. Even after the kitchen was done, they remained in contact to check if everything was OK. If we had to start everything from scratch, we’d certainly choose The Kitchen Depot again. So, we can definitely recommend The Kitchen Depot for those who are thinking of building a new kitchen.

Having looked at various other suppliers I decided to try local. Daryl at the Kitchen Depot talked me through their system and gave me an idea of potential costs. They seemed genuinely interested in maximising my options and cam e up with some interesting ideas. Once the process started it was all delivered on time. The guys(they were all guys!) doing the work ere professional, friendly and proactive, taking a pride in their work. I felt it was a good job, value for money and I know the remaining couple of small' snags' will be attended to. Recommended.