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Reface

Reface

5.0(170 reviews)See reviews ↓·Sunderland

About the company

Reface is a trading name of Reface NE Ltd. The company offers kitchen makeovers, and provides fitted kitchens, bedrooms, and bathrooms. It offers classic and contemporary, traditional and modern designs, and made to measure doors and fully fitted bedrooms. Reface supplies and fits high quality bathrooms. It offers a professional and fully project managed installation service, as well as a supply only option. A free Photoquote service is available via WhatsApp.

What customers say

Based on genuine customer reviews

Transformations that stop short of a full back-to-brick strip-out are what customers keep returning to in their feedback, with plastering, flooring, new surfaces and replacement cabinet fronts all forming part of the work. Kev and Neil are named repeatedly for their guidance during planning, discussing quotes over WhatsApp and working patiently through samples, cupboard colours and layouts, including awkwardly proportioned rooms where existing high gloss fittings had to be matched. Fitters such as Steve and Graeme are described as friendly, punctual and efficient, completing new doors and surfaces over a couple of days and swapping quartz tops within a few hours.

Tidiness is a point that comes up often, with waste and surplus materials removed and the space cleaned at the close of each working day. Several buyers describe the readiness to return later for additions such as a breakfast bar once a decision had been reached, alongside steady communication maintained from first enquiry to completion. Remodelled islands, new units and appliance changes appear among the finished projects, with results described as brighter, more modern and better arranged, and the standard of finish singled out again and again.

Bathroom RenovatorFitted furniture supplierKitchen Furniture Shop
Reface — Customer photo
Reface — Customer photo
Reface — Customer photo
Reface — Customer photo
Reface — Customer photo
Reface — Customer photo
Reface — Customer photo
Reface — Customer photo

Reviews

Reviews are taken from publicly available sources.

JS
Jacqueline Sanders16 July 2026

I can’t recommend Reface enough after the work on the design and installation of our kitchen and bathroom. Kev and Neil kept us informed of the whole process from start to finish. The lads who did the installation on both the kitchen and bathroom were excellent. Everything was tidied at the end of each day and all rubbish and materials taken away. Their attention to detail was brilliant. I absolutely love my new kitchen and bathroom.

KG
Karen Gordon8 July 2026

I cannot speak highly enough of this company. The service was outstanding from start to finish. I am absolutely delighted with my new kitchen. Half reface and half new cabinets. Stress free process, excellent standard of work, clean and tidy. Special thanks to Neil for helping me with the plans. I couldn’t be happier 🤩

CF
Christine Ford26 June 2026

Very helpful team with excellent workmanship from the fitters, plasterers etc. with all waste removed promptly! Altered part of the kitchen layout to accommodate integrated fridge freezer and managed to match up units beautifully! No hard sell and cannot thank the team at Reface enough!

PR
Pauline Rogers14 May 2026

I can’t say enough of how I feel about my new kitchen, never in a hundred years did I expect it to be so lovely. From day one to Andy leaving today everything has been amazing. What a great group of people you have working at reface keep up the good work. Thank you.

R
Robert19 March 2026

Reface replaced all of the doors and wardrobe surfaces in our bedroom. They arranged replastering of wall surfaces and the ceiling. The standard of work was exceptional and the team of experienced professional tradespeople worked closely together to minimise disruption and ensure our expectations were always met. We were kept informed and consulted at every stage. Everything went to plan. Everyone turned up and left on time. We are very pleased with the result. Andy, the fitter, was a credit to his trade. The plasterers were faultless. I have no reservations in recommending this company.

KJ
Kevin Jager5 February 2026

We’ve just had our kitchen updated by Reface in South Shields and we couldn’t be happier with the result. They fitted new Balmoral blue doors with brass handles which look absolutely awesome, along with a stunning white quartz worktop and an InSinkErator waste disposal unit — it genuinely feels like a brand-new kitchen. The lads who fitted everything were spot on. Friendly, professional, tidy, and clearly proud of their work. Nothing felt rushed and the finish is bang on. One of the main reasons we went for a kitchen makeover rather than a full replacement was to avoid unnecessary waste. There was nothing wrong with the original units, and it made no sense throwing a perfectly good kitchen away when it could be brought back to life with new doors and handles — and Reface absolutely nailed that. On top of that, the cost came in at around a third of what a completely new kitchen would’ve been, which just makes it even better value. Communication and support from start to finish was excellent too — clear, honest, and hassle-free. Brilliant service, fantastic result, and a really smart way to upgrade your kitchen. Would 100% recommend.

LJ
LYNNE JONES29 June 2025

I contacted Reface about replacing my old brown worktops with quartz worktops. From start to finish I can't fault the experience. Discussing quotes with Neil and the organisation of selecting my new worktops to on the day removal of my old worktops and installation of the new Reface were truly excellent. On the day the old worktops were removed and new ones installed within 3 hours. This was down to Kev who co-ordinated all the necessary sub-contractors and Reface staff and was fantastic throughout. A minor hiccup with an old U-bend that failed on reconnection and the plumber didn't have another in his van was solved by Kev as another Reface employee arrived with a replacement in 20 minutes and the sink was reconnected immediately. In short I wouldn't hesitate in recommending Reface. The experience was everything it should be - but rarely is these days! I'm left drooling over my fabulous new quartz worktops which have transformed my kitchen. I just hope I can keep it as decluttered as it is now. I've attached photos before (brown worktops) and new (white Calacutta) quartz worktops.

Kitchen fitters & showrooms in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Reface (this page)★ 5,0170Yes
2Nordstrom Timber★ 4,6249Yes
3Wren Kitchens★ 4,288Yes
4Wickes Sunderland★ 4,0519Yes
5Kitchen Magic Ltd★ 3,627Yes
Contact
+441914563718www.refacegroup.co.uk85 Westoe Rd, South Shields NE33 4LU
Working hours
Monday10:00–16:00
Tuesday10:00–16:00
Wednesday10:00–16:00
Thursday10:00–16:00
Friday09:00–16:00
Saturday10:00–14:00
SundayClosed