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The KBB Centre

The KBB Centre

4.8(106 reviews)See reviews ↓·Ipswich

About the company

The KBB Centre is a family-run business owned and managed by brothers Roger and Patrick Peck, who have over 60 years of combined experience in the industry. The company was established in 2003 and designs, plans and installs kitchens, bathrooms and bedrooms, serving East Anglia and further afield in the UK. It offers a complete bespoke solution in addition to standard off-the-shelf kitchens and bathrooms, and uses the latest hi-tech software to input measurements and specifications and provide a virtual tour of the room.

Installation is carried out by an in-house team. The showroom, which spans over two floors, was officially opened in 2009 by Ipswich Town footballer Fabian Wilnis. The family tradition began in 1974 when Alan Peck launched a home improvement business in Ipswich called Star Lines, the first kitchen and bathroom showroom in Ipswich. The KBB Centre sponsors several community teams and supports Grassroots festivals throughout Suffolk.

What customers say

Based on genuine customer reviews

The KBB Centre is repeatedly praised for the range of projects it handles across Ipswich, from complete kitchen refits and utility rooms to bathrooms, cloakrooms and fitted wardrobes. Reviewers frequently highlight the design stage, where Richard and Hina are named for translating ideas into practical layouts, guiding customers through options and offering advice that proves accurate. Several accounts describe the installation teams as skilled, courteous and respectful, with Curtis, Tommy, Neil, Mark, Derek, Carl, Josh and Patrick all mentioned positively; customers note that fitters treat the home with care, keep work areas clean and tidy, and remain approachable throughout.

Communication comes up often, with regular updates and visits during the work ensuring the process runs smoothly and finishes are checked. The quality of the finished result, whether cabinetry from a Masterclass range or a redesigned bathroom, is described as superb and matched by neat plumbing and electrical work. Additions such as matching units and a new utility room are handled with the same attention. Reviewers also value the showroom for seeing displays in person and the helpfulness of staff when choosing styles and colours. Delighted customers report returning for further projects, which underlines the consistency of the service.

Bathroom RenovatorBedroom furniture storeHome Furniture ShopInterior designerKitchen Furniture ShopRemodeller
The KBB Centre — Customer photo
The KBB Centre — Customer photo
The KBB Centre — Customer photo
The KBB Centre — Customer photo
The KBB Centre — Customer photo
The KBB Centre — Customer photo
The KBB Centre — Customer photo
The KBB Centre — Customer photo

Reviews

Reviews are taken from publicly available sources.

KK
Kristal K30 August 2026

We were very pleased with our fitted wardrobes. Matthew was very helpful and showed us all the options. The showroom is great to be able to see cupboards on display. The chaps who fitted them did an excellent job and were very professional and respectful.

DC
Donna Chenery6 July 2026

We are absolutely delighted with our recent complete kitchen refit by KBB. The whole team, from Richard initially designing the layout through to all the lads who fitted the kitchen were very professional, extremely friendly and always respectful. We were also kept well informed throughout the whole process. Would highly recommend!

JE
John Eldridge18 June 2026

5 Star service once again. Second time KBB have done a wonderful job for us having fitted our new bathroom last year. Patrick and his team are professional, respectful and extremely tidy! The quality is very high and the workmanship is top quality. Highly recommended

KB
karyn banyard10 June 2026

I cannot recommend KKB enough.The process from start to finish was easy and went very smoothly , everyday having work done, the communication between them was excellent, Richard was excellent with the design and all the little extra touches to suit our kitchen. But a massive thank you to Curtis and Tommy , who were amazing installing and putting it all together. would 100% recommend them.

DM
Donald Mobley2 June 2026

The KBB team were outstanding from start to finish. Richard’s design expertise transformed our vision into a beautiful bathroom, while Neil and Mark completed the installation with professionalism, skill, and courtesy. The quality of workmanship and customer service exceeded my expectations and I would highly recommend KBB to anyone considering a new bathroom. Thank you for an excellent job.

PS
Paul Skinner16 March 2026

From our 1st visit to the showroom to completion we were very happy with the service and communication. Our fitters were great and left the place neat and tidy when they had finished for the day. We had one hiccup and Neil even came out on a Sunday morning to sort it out! We love our new bathroom, thanks!

TC
Tanya Cowley21 February 2026

Already recommended KBB twice and my bathroom is only just finished! To begin, I love the fact that KBB are a local and independent business, they have an amazing showroom on Dales Rd. Correspondence has been top notch throughout. I have not had to chase anything up regarding initial design or work throughout. Richard designed the bathroom for us, listening carefully to our ideas. He offered his ideas and choices throughout and although he was the designer, had obvious experience in the understanding of bathroom fitting. Richard answered all our questions and amended the design as our plan evolved. There was no hard sale. The plans were emailed promptly so we could get a good idea of how it would look and amended as adjustments were made. We visited Richard at the showroom to make our final choices (again no pressure, was even invited back for another visit before commiting, although we didn't need to). Richard showed us lots of options both in the catalogues and on the showroom floor. A date was book and the work began! Carl and Craig did the fitting. They were very professional and polite and paid attention to detail, a high quality fit, completing the job swiftly but accurately. We decided we would like the bathroom decorated by them part way through the installation and again, this was not a problem for them. They fitted this in and Carl did a beautiful job, even though half of the bathroom was already installed. Everything ran smoothly and other KBB tradesmen (plasterers and electricians) were called in promptly when required. Again, polite and friendly, all working to a high standard, with minimal mess. We were kept informed throughout the whole process. If I had to find fault, it would be that they don't advertise their personal at home design visit well enough. This was an important factor for me. So glad we found them. Can't recommend them enough, so pleased with our new bathroom! Will definitely have them back for more work when we've saved up! Thanks Richard, Carl Craig and all at KBB!

Kitchen fitters & showrooms in Ipswich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Ipswich are compared.

RankProviderRatingReviewsOpen Sat.
1V J B Installations ltd★ 5,083No
2The KBB Centre (this page)★ 4,8106Yes
3Stellisons★ 4,4164Yes
4Wren Kitchens★ 4,2214Yes
5Wickes Ipswich★ 3,9513Yes
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–13:00
SundayClosed