Marble & Granite Worktops Ltd

Marble & Granite Worktops Ltd is based in Luton, Bedfordshire. The company has over 20 years of experience combining sales and customer service with the kitchen and stone industry. The majority of the business specialises in the supply, manufacturing and installation of granite, composite quartz, marble, kitchen worktops and bathroom vanity tops. The company has commissioned over 2500 granite and quartz kitchen worktops. Its clients include developers, kitchen retailers, kitchen fitters, builders, tradesmen and private clients.

It does not employ sales staff; all customers are dealt with by the management team from initial enquiries through to installation. Its factory staff are employed directly and it does not employ sub-contractors. All its production staff are skilled specialists in all aspects of the stone industry. It offers a nationwide service. It aims to install granite or quartz worktops a minimum of five to seven working days after the day of templating. It installs granite and quartz worktops at no extra cost in areas including Aylesbury, Banbury, Bedfordshire, Bicester, Bishops Stortford, Bracknell, Buckinghamshire, Dunstable, Essex, Hertfordshire, Hertford, Knebworth, London, Luton, Middlesex, Milton Keynes, Northampton, Oxford, Peterborough, Reading, Stevenage, St Albans and Tring.

On most occasions, depending on location, one of its managers can visit clients at their home, including out of business hours, at no charge. It carries a large quantity of granite and quartz samples to show clients in their own home. It arranges for customers to visit its stone suppliers to choose their own stone. It does not import its own stone. It provides services to professional bodies such as architects, designers, developers and kitchen and bathroom retailers.

Householders updating kitchens and utility areas describe a consistent experience with this Luton worktop specialist, where Roberto is repeatedly named for keeping customers informed from the first measurement through to installation. Reviewers mention the care taken during templating and the precision of the finished granite and quartz surfaces, with Mark singled out for the standard of his fitting work. Several accounts highlight that the quotation was clear and competitive, and one customer notes that the price came in below what a retailer had quoted.

The team is described as patient when schedules shifted, working around a client's timetable and still completing the granite sooner than anticipated. Tidiness and attention to detail come up often, as does the willingness to explain how the stone should be looked after once in place. Repeat business features in the feedback, with more than one household returning for a second project involving kitchen islands, worktops, hobs and sinks. Asad and the wider team are also praised for their professionalism and politeness throughout, and the quality of the finished surface is the point most customers return to.