Magnet Kitchens

Magnet was founded by Tom Duxbury in 1918 as a joinery business in Bingley, Yorkshire, and was named after his horse, Magnet. The company operates a factory in Darlington and has over 125 showrooms nationwide. Magnet has been FIRA Gold accredited for over 30 years. Its Plymouth showroom team includes Store Manager Shane Roberts, Store Service Manager Jordan Smith, Senior Kitchen Designer David Bradley, Kitchen Designers Dan Costigan, Klaudia Bialek and Izzy Anstice-Mitchell, and Trade Counter Sales Steff Middleton. The Plymouth showroom has kitchens on display, a working kitchen, and offers storage solutions.

It is dog friendly, has disabled access, is air conditioned, and offers free parking. Magnet offers bespoke kitchen design services, with each customer provided a dedicated designer. Complimentary appointment types include a 60-minute Virtual Design Consultation and a 90-minute In-Store Design Consultation. Magnet's pivoting doors are tested to hold 37kg, handles are tested in compliance with the REACH standard, and its drawer test programme includes opening and closing drawers 100,000 times. The company uses 100% responsibly sourced timber and its team has taken home awards for five consecutive years.

Prospective buyers browsing for a new kitchen frequently highlight the design service offered in this showroom, with Klaudia named most often for her product knowledge, approachable manner and readiness to work through layout options until a suitable arrangement was found. Plans are described as being drawn up during the visit, with suggestions covering appliances, work surfaces and fittings that aligned with customers' own ideas, and questions are said to be answered promptly. David is credited with sorting a house developer issue in quick time, while Dan is remembered as a designer who made the process feel straightforward and relaxed.

The standard of the displays and the way the showroom is arranged attract consistent approval, and the range of colours draws several people in initially. One account describes a browsing visit that concluded with a purchase, while another mentions being delighted once the installation was complete. Attention to detail, clear explanations and a friendly welcome recur throughout, with customers stating they felt confident about their choices and pleased with the finished rooms, and appliance recommendations standing out as a practical touch.