Impala Stone - Kitchens & Bathrooms Worktops

Impala Stone was founded in 2007 by Tom Edwards and Derrick Fretwell. The company has over 40 years of experience in stonemasonry and offers a 10-year manufacture and installation warranty on its stone surfaces. It provides UK-wide delivery and installation. Impala Stone works with materials including granite, marble, limestone, quartz, and sintered stone. Its main services include designing, crafting, and installing bespoke stone worktops.

Tom Edwards is the Managing Director, Derrick Fretwell, Gillian Edwards, and Ted Lunch are Directors, Dorothy Fretwell is the Company Secretary, Gavin Clancy is the Operations Manager, Phoebe Ayres is the General Manager, Paul Grace is the Head of Templating, Matt Ashmore is the Workshop Manager, Jess Chadfield is the Marketing Manager, and Rosie Dunn is a Sales Executive. In 2012, the company switched to digital laser templating. In 2015, it purchased high-precision equipment for 3D work with a grant and loan from Derbyshire Enterprise Growth Fund, quadrupling capacity.

In 2016, it installed additional equipment for edge polishing, water treatments, and laser templating. In 2022, it purchased a new site at Cubley, Ashbourne, and in 2023 renovated it to create a workshop, office, and showroom. On January 29th, 2024, it moved to Springfield Works, Ashbourne Road, Sudbury, Derbyshire. Impala Stone has been awarded Best Customer Service by Houzz UK for seven years running.

Trade clients and homeowners alike describe worktop projects that run smoothly from templating through to installation. A kitchen fitter notes that granite and quartz surfaces are supplied to his own customers, while furniture makers bring the company into their projects for its knowledge and the finish achieved by its machinists and fitters. Several customers describe quartz worktops, hearths and windowsills being measured, cut and fitted with precision, and one mentions a deeper replacement worktop with an upstand that aligned neatly with existing tiles.

A recurring point is the help given at the template stage, where advice on stone choice and practical solutions is valued; one reviewer names Paul for his experience at that point. Communication is praised before, during and after the work, and when a hot tap left too little room, a revised solution followed within days. Friendly and professional teams, careful fitting and a well-organised process come up repeatedly, including additional items such as a floating shelf that other firms had declined. Kitchen, bar and utility surfaces in quartz, granite and marble are the work most often described.