BKR Furniture

Households in Sunderland setting up a first home or replacing a bed provide much of the feedback left for this furniture retailer, and the same welcoming manner is described from the showroom visit through to delivery and assembly. Staff are repeatedly called pleasant and approachable, whether met on the shop floor or among the team who bring items into a home and build them.

Beds, sofas, wardrobes and slat wall panels are described as attractive and well made, and the prices are regarded as fair, with wall boards singled out as inexpensive. Reviewers value honest advice given without any pressure to buy, and several note that delivery arrived exactly when promised, at times on the same day, with items assembled and inspected before the fitters departed. One household needed a sofa held back while waiting for a property to become available, and the team stored it and arranged a swift delivery ahead of Christmas.

Continuing support matters too, as people come back for further pieces such as wardrobes once a room has been decorated. A mattress bought for a relative was found through an enjoyable visit, the pair helping described as full of personality, while the assembled furniture and prompt turnaround left others calling the purchase hassle-free. Beds, sofas and fitted storage bring customers back.