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AB Furniture Appliances

AB Furniture Appliances

3.7(34 reviews)See reviews ↓·Luton

What customers say

Based on genuine customer reviews

In Luton, AB Furniture Appliances draws a mixed response from customers, with frequent praise for fair prices on furniture and appliances, including washing machines, washer dryers, fridges and mattresses, alongside a welcoming and helpful team in the showroom. Several reviewers describe swift delivery, sometimes on the same day or the next, carried out by polite staff who place items where needed, and one notes the shop staying open briefly so an order could be collected. Buyers repeatedly mention the broad stock, covering carpets, flooring and appliances, and the redecorated showroom with its wide selection of attractive furniture.

The tone shifts when problems arise after purchase. Accounts of warranty claims describe being passed to manufacturers rather than receiving help from the retailer, with promised replacements or exchanges failing to arrive. Some reviewers report recurring faults and unpleasant odours in delivered appliances, while a wardrobe fitting is described as late, untidy and damaging to ceilings and doors. Communication around refunds and follow-up is repeatedly criticised, with customers describing unanswered calls and unresolved requests. The shop’s strengths in initial sales, pricing and quick delivery contrast with aftersales support, which several accounts present as inconsistent.

Appliance ShopCarpet Retail ShopFlooring Shop

Reviews

Reviews are taken from publicly available sources.

G
Gulam3 January 2026

Brought a mattress from these guys that had a 5 year warranty on its firmness. After less than a year I complained as it was getting soft. They passed the blame to the manufacturer and said it will get exchanged. Never happened. If I brought something from your store I expect the store to sort it out as the5 year guarantee was the selling point. Haven’t been back since. Always get any warranty or guarantee in writing!

MM
marrandia moulton29 January 2024

I needed to desperately sort out a cooker for my daughter as hers had broken down for a while and was using an interim measure that was on its last legs.. Couldn't afford a new one being so close to Christmas so checked out FB market place over a week with no luck.. either being sold or communication so slow would be better watching paint dry.. We finally came across one guy who promised delivery but wanted half up front.. We trusted him and would you believe we were scammed!!! We were about to give up hope but I thought I would give ABFurniture a try... Well from the moment of first contact Adil was just so responsive with immediate replies leaving no stone unturned when it came to my enquiries... He even delivered on the same day when I informed him of the urgency.. And he messaged the following day to ensure I was able to get it installed .. 10 out of 10 guys.. Customer service on point.. Will def be shopping again with them in the future... Such a refreshing experience...

SS
Sardar Shoaib27 March 2023

One of the best local shop that sells furniture and appliances. Amazing staff and brilliant service I would definitely recommend this shop

MA
M A18 March 2023

Bought a fridge from them, couple days later it begins to automatically shut down( I was aware of the dents when I bought this fridge freezer) but I was desperate to find a fridge as my stuff was defrosting and so they delivered within 2 days which is great but when I approached them few days after that fridge is defrosting I was TOLD by the owner that I need to get in touch with manufacturer as its in warranty and has nothing to do with them even though I purchased the item only a few days from them for £50 less than original price it was sold at in stores like currys but currys had a long wait period hence i went to these people.

AC
Alexandra Cristina25 January 2023

Brilliant service bought a washer dryer was delivered same day very polite person I would definitely recommend

MF
Maria Fluture5 December 2022

I would not recommend, this is what happened to me, rest I don’t know…. I bought a fridges freezer and a microwave, both they have a horrible smell( I wash it, I try different way to take out the smell but nothing) and the fridge it is not working properly, I call the guy from the shop, hi said to call at the number( warranty number), he is there just to sell things if they are problems or something to call the number write on the fridge or microwave, I call at that number and they said actually the fridge they don’t have warranty and they don’t have engineer on the area, so this is very rude ….. The staff was new arrival, I didn’t check because the fridge from shop wasn’t had that strange smell so I thought are same, my fault I didn’t check in the rest very rude and his attitude same….. You are lying, I don’t have any reason to lie, I pay 300£ for a fridge and microwave and I can’t use, and if I am lying solve the problem, the problem is still there…….

LA
Lewis Aarron2 November 2022

Welcoming staff from entering the store. Very helpful! I needed a washing machine, good value for money, next evening delivery. Polite gentlemen delivered exactly where it was required. Highly recommended service from start to finish. Thank you!

Fitted wardrobes & bedroom furniture in Luton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Luton are compared.

RankProviderRatingReviewsOpen Sat.
1Harpenden Bedrooms★ 4,951No
2Propafit Interiors Ltd★ 5,029No
3Sabba Carpets and Furniture Luton★ 4,4121Yes
4Attic Beds & Home Furnishings★ 4,042Yes
5AB Furniture Appliances (this page)★ 3,734Yes
Contact
+441582876787288 Dunstable Rd, Luton LU4 8JN
Working hours
Monday10:00–18:00
Tuesday10:00–18:00
Wednesday10:00–18:00
Thursday10:00–18:00
Friday10:00–18:00
Saturday10:00–18:00
SundayClosed